United Airlines Complaint

Reviewed by cmcomplaints

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United Airlines unfair charges

I am sure that this will get me no where, but it seems to be the only available option. How convenient for United Airlines not to have a customer service rep that you could talk to. My husband and I flew from Chicago to Houston on Wednesday, July 15 and then home on July 18, 2015, from Houston to Chicago. I had purchased these tickets using my United miles. When I tried to make the reservations on line I was not able to do so. I called United and a customer service rep made the reservations for me, all was fine going out. When I went to check in on the way home we had no seat assignments and was informed that the only option was to purchase seats in economy plus for $42 per person. I fly out of Chicago about twice a month and could just as easily fly American, but have always chosen United, However, if this is the kind of service we can expect we may be switching to American. I would like to request that the $84 that I had to pay to purchase seats be refunded. Cynthia Meyer.

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Review Rating: 1 out of 5
Reviewed By: cmcomplaints
Company: United Airlines
Date Added: 9 years ago

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United Airlines Complaint