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United Airlines Complaint - A complaint for the employee
United Airlines Complaint

United Airlines Complaint


A complaint for the employee

To whom it may concern,

I have a complaint for your employee yesterday as below.

Date:March 2/2018

Time: around 10p.m. to 10:30p.m.

Place:near the baggage claim

Detail:I have a complaint for the employee who might be related to your company.(I apologize if I misunderstood,it means I'm not sure if the employee exactly belongs to your company or not.But I used United airline,so I'll send you an email.

The reason I had a complaint is eventually your employee's conversation made me uncomfortable.

Yesterday (on Mar2),my husband and I flew to Sanfrancisco international airport from Cancun( flight number: United 1118)

After we took our luggages from the conveyor belt,actually my husband was looking for his golf bag.
But the employee(near the baggage claim) let us know where the one was.
Thanks to him,we noticed it.So we appreciate it.At that time,there were two employees near the baggage claim.

After my husband took his golf bag and then we showed our passport to the employee to pass through for the last inspection%u2049%uFE0E.

After I passed them,I heard about their conversation.
"Is she his wife?" (It sounds "is she his wife really?")" " "Chinese?" "No,Japanese."
Their conversation made me uncomfortable.Because I heard shortly after I passed them,without asking me in person "where are you originally from?""Are you married couple? or whatever.

I felt as if they suspected me and looked down on me about below two things.
Because even though I've got married,I don't have any children.So they might think she didn't look married and might doubt me whether I got married or not.
Even though someone gets married,sometimes someone can't always have any children soon.
So I felt how rude they were.

The second one,another employee asked the other one probably for me,just"Chinese?".
I'd say he was not a professional the person who works at the interational airport.
Here is the international place,right?
International,it means there are a lot of people coming from other areas and countries.
So as usual,they can't be distinguished.
Asian are not always Chinese,right?
Asian includes other asian countries,right?
Even though our apperance looks similar..
I'd say thd people who especially works at the Internatinal place like the airport shouldn't have their stereotype.

Eventually the employee's suspection and question were not proper and nonsense.
It mean,even though they did that,
this is a firm truth"I'm his wife and I'm Japanese."

So they shouldn't have their stereotype not only for me but also others.

I'd appreciate you if you could understand how I feel.


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