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United Airlines Complaint - Complaint - refund flight ticket
United Airlines Complaint

United Airlines Complaint

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Complaint - refund flight ticket


I booked a round trip from Denver to Baltimore MD on 10/20/16 on United Airline for 11/15/16, returning to Denver on 11/30/16. However, upon arrival in Baltimore, I needed to change my return date from 11/30 to 12/5. Since I had received my confirmation #CWM7OH from One Travel I called them and explained my issue to changed my return date, I was told that United did not have any flights to Denver from Baltimore on 12/5. However, Frontier did have a flight leaving from Washington Reagan to Denver on 12/5. I asked about my United return flight on 11/30, the agent told me she would handle the cancel the return flight. She booked my returned flight on Frontier, which I had to provide my credit card. I truly feel that as a senior, I was taken advantage and should get a refund for the unused returned ticket on United and hope that you, UNITED will handle this serious matter and hope One Travel will not do this going forward. Thanks for your time un advance. Sincerely, Ms. L. Williams


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