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United Airlines Complaint - Fraudulent travel agent doing business with United Airlines. - Plane Ticket
United Airlines Complaint

United Airlines Complaint

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Fraudulent travel agent doing business with United Airlines. - Plane Ticket


When I tried to rebook my United Airline flight thru my online travel agent, CheapAir, I was told that they have no records at all of having done business with me. That was very surprising since the United Air ticket I purchased thru them on 5/26/16 was processed normally with Confirm #N63Z9E for travel on 7/20/16. When I called CheapAir the day before to cancel the 7/20 flight that agency charged $100 on my credit card for the cancellation. (I was told the ticket price will be credited to my account and a new ticket with new fare can be reissued within one year of the 5/26/16 booking date.) This March 2017, I called CheapAir again to rebook a new flight but was told to my surprise that the agency has no record of ever doing business with me. I pointed out my Conf# and credit cards used, and yet they insisted they have no records at all about any transactions. So someone took my $100 and I smell FRAUD all over! Had I dealt directly with United Air there won't be a $100 cancellation fee at all, just the usual $200 for rebooking. BEWARE of dealing with CheapAir!!


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