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United Airlines Complaint - PURCHASE OF FLIGHT TICKETS FROM WEBSITE - APPEARED TO BE CHEATING BUSINESS.
United Airlines Complaint

United Airlines Complaint

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PURCHASE OF FLIGHT TICKETS FROM WEBSITE - APPEARED TO BE CHEATING BUSINESS.


From Melbourne, I was trying to purchase 3 tickets by UA to Toronto / Return after 1 month (Via LA, NY, etc).

I was trying to purchase 1 week earlier - and every time I was trying to pay with my credit card, it would not accept payments and Price of each ticket would rise by $100/- appxly.
After attempting 3 times, I decided to call these people, who could not explain the Scam Phenomena, but they suggested to purchase on earlier date, e.g. on 5th Dec14 instead, for cheaper tickets. (Appxly $900/- Less in Total).

However, Managed to purchase 3 Tickets, when subsequently price came down to $2021/- each, i.e. Total $6063/- which I paid with my C/card.
After two days, while checking my Credit Card Balance / History, I found that 2 payments were being taken from my account for Air-Flights :-

1] 12-1-2014 = $7145.11

2] 12-2-2014 = $7152.06

TOTAL $14,297.17.

While I called Up U. Airlines at my own Overseas call-charges to USA, I found that they have deducted from my C/C acc $7152.06 instead of $6063/- which I have saved in my Computer USB, etc since I had paid the same.

Therefore, when you are paying certain Money showing on the Website, actually a different figure is coming out of your Bank.

Again, UA Could not Explain the sham nature of the bussiness. I have requested an Email address, to give evidence of the Scam, (What I had paid), they responded they could not write out any complain procedures or take any actions against such fraudulence.

I am expecting double Re-imbursement into my CC Account :-

1] $7145.11 - Mistakenly taken without any Reservations.

2] $1089.06 - Extra Money Taken from me, in a Programmer's Scam Procedures, with Fraudulence. Money shall be deducted, exactly as showing on the website, since a customer has agreed to pay.

UA should go through "Quality Assurance" - to avoid such customer services and Train up Personnel on the phone, since I would believe are possibly Unintentional yet quite distressing.

Capt. M. INAM ILAHEE
Mob: (61) 0400814 265

USA Mob: +1 832 908 1900.
Email : inamilahee@live.com


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