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United Airlines Complaint - United Airlines delay 4 hrs 3/3/15
United Airlines Complaint

United Airlines Complaint

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United Airlines delay 4 hrs 3/3/15


I have not flown UA for several years as they did not treat my unaccompanied minor correctly (placing him 3-4 rows back and between 2 large strange men)

On 3/3/2015 I was flying from Denver to Miami and upon arriving to gate found out we were delayed for 2 1/2 hrs due to another flight having not arrived from Newark. I wenet to Customer Service line and waited 45 minutes and while I was waiting another plane across gate arrived from Newark. When I got to head of line cs checked to see if I could fly another airline. I was told that any other airline could not get me to Miami earlier. By then UA was delayed 3 hrs.I waited @ announced gate for delayed plane to arrive (now 4hrs delayed very close to boarding time to be told UA#536 was leaving from another gate (lengthly walking distance)We were told it was the delayed Newark plane. When we finally go on board the plane it was a "new" plane brought up from Denver. Why did UAL not do this sooner, like 3 hours earlier?


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