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United Airlines Complaint - United Airlines third world customer service
United Airlines Complaint

United Airlines Complaint

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United Airlines third world customer service


I was at self check-in 40 minutes prior to my United flight. The machine got hung up and by the time an agent was able to help me the 30 minute window closed. I was told not possible to allow me on. Fair enough....I asked to get on the next available and was handed the papers for the flight the following day and was told this was the earliest flight I could be on as the others were over sold. Fair enough....next day at check-in I was handed a standby ticket. What? Not expected or communicated. I asked why this happened and the supervisor did not know why but apologized. He was not able to do anything for me. Just a terrible experience and lack of any support or professional customer service made it very memorable. I will go out of my way to avoid flying United again.


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