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United Airlines Complaint - United airlines Customer Service
United Airlines Complaint

United Airlines Complaint

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United airlines Customer Service


I recently switched to using United as my key carrier for international flights. I am a gold member and about to get to the next level (Platinum?). Anyway, every single experience with United has been a negative one. I am not kidding. Every single flight I have taken staff have been surly, don't care, unfriendly. They look tired and unhappy. the food is terrible. I am in a United airlines lounge at Newark right now, flew in from Mumbai in business class. The food was terrible. The butter rancid, bread had no taste. Really? Business class.... I flew Lufthansa from DC to Frankfurt and then on to Mumbai for my flight there. The contrast is stunning. They are friendly, helpful. Staff don't all look depressed. what is going on here?? clearly US airlines need more competition.


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