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United Airlines Feedback - Ms. Mary Jean Morgan, Mileage Summary FP846923 - Continental/United One Pass Air miles
United Airlines Feedback

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Ms. Mary Jean Morgan, Mileage Summary FP846923 - Continental/United One Pass Air miles


7/25/15 Today I called United Onepass to check on my available air miles. The last report I have is dated 6/29/03. Due to ongoing health problems I was not able to travel. I was told that I have/had 71,474 miles, however the mileage expired on 9/30/5013. I've had "Continental" air miles since 1991. Was told by Continental (back then) that there was no expiration on the mileage. Apparently the merge changed the system. I am in my mid 80's and have one final trip on my bucket list before I am unable to do so. Since I was not aware or notified of any expiration I am requesting an exemption of this and requesting the return of my 71,474 miles.


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