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United Airlines Feedback - United airlines, consistently delayed and disorganized
United Airlines Feedback

United Airlines Feedback

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United airlines, consistently delayed and disorganized


It had been awhile since I had flown United, and now I clearly remember why. United is impressively incompetent. My plane was delayed by two hours and in that time, all passengers were moved in between gates several times. What is the point of showing up on time when delays are the norm? What is the point of a schedule that is never followed? And do the fine staff of United bother to try to make up for wasting people's time? Not at all! They do not care about retaining customers. A small gesture of apology would go a long way. Perhaps a snack? A complimentary glass of wine? Something to indicate you care about my business at all? I plan to avoid United in the future.


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