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United Airlines Review - Amid cancellations and delays two service provider superstars.
United Airlines Review

United Airlines Review

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Amid cancellations and delays two service provider superstars.


Barcelona Flt 47 maintenance cancellation 6 September extended our return home by two days and due to bad instructions by airport personnel organizing the hotel accommodations for stranded passengers that delay of just a couple of hours almost cost me a 3rd day stay due to sold out flights everywhere. My first standout I'd like to recognize is Narla Jocye who arranged adjacent seating for my wife and me as our original booking had arbitrarily switched seating. I don't recall the second superstars name other than he is a very stout young black man, who help my disabled wife though customs in Houston in a very expeditious manner, too bad the actual flight was delayed an extra 3 hours. As ever the flight personnel were great.


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