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United Airlines Review - Caring agent @Rio DeJaneiro Airport
United Airlines Review

United Airlines Review

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Caring agent @Rio DeJaneiro Airport


My husband and I would like to personally recognize Ms Paula who worked at the Rio De Janeiro airport in Brazil at Gate C57 on 3/10/17 and 3/11/17. She was so considerate and we appreciated her care and concern. My husband and I flew Gol airlines from Manaus to rio to catch our flight back to Houston. We had a tight connection and we utimately missed our flight home because our GOL flight was 45min delayed. Paula got us on the next day flight immediately, personally walked my husband and I back to check in desk outside, walked us to GOL airline desk to see if they could help us with hotel accommodation for the night since we missed our flight because of their flight delay (no luck). The next day when we arrived for our flight, PPaula checked on our seats to ensure we could sleep on the over night flight. We appreciated her care and would love for her to be recognized.


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