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United Airlines Support Ticket - Baton Rouge, Louisiana - Annoyed

United Airlines Support Ticket - Baton Rouge, Louisiana

Annoyed - Service at Seattle

Created By: Tigger20's Picture Tigger20 Last Reply: Tigger20's Picture Tigger20
Priority Level: [Emergency] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Service at Seattle

My mother and my bags were lost and no one would help us. The person dropped of the wrong bag to me and my bag is still missing. My mother and I had a bad experience because of something being wrong with a plane when we were trying to board in Seattle Washington coming home to New Orleans. We had to 5 hour delay and I had to ask what would happen to our connecting flight. When I asked the reboarded us on another flight to San Francisco which caused us to get home about 8 hours later than we were suppose to If we would have taken the normal flight to Texas we would have had to sleep over in Texas until the 4:55 pm the next day but no one was willing to give us that information until I started complaining. My mother is 76 years of age and this has been a very frustrating flight for both her and myself. United really needs to do something about how they handle their paying costumers. This flight was not free and we were inconvenienced going and coming back home because of mechanical problems both going and coming. I am so upset I have lost over 3,000 dollars worth of medication, clothing both old and new, gold jewelry shoes old and new and a lot of personal items that were very priceless to me. Know one seems to be worried about that but me. I have gotten the run around by supervisors stating that someone will call me since 8:00am and how it's 8:30 pm. this is ridiculous and something needs to be done about it. Please contact me at 225-279-9115


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