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United Airlines Support Ticket - WAS NOT TREATED WELL ON FLIGHT

United Airlines Support Ticket

WAS NOT TREATED WELL ON FLIGHT

Created By: JUSTICE4ME's Picture JUSTICE4ME Last Reply: JUSTICE4ME's Picture JUSTICE4ME
Priority Level: [Low] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: N/A Replies: 0

I DEPARTED WASHINGTON, DC ON JUNE 14TH 2012.I PURCHASED MY TICKET ON THE 13TH BECAUSE I NEEDED TO BE HOME TO ASSIST MY MOM WITH FUNERAL ARRANGEMENT FOR MY DAD. ON THIS TRIP I NEEDED WHEELCHAIR ASSISTANCE BECAUSE I RECENTLY HAD BACK AND FOOT SURGERY. MY DEPARTURE FROM DC TO HUSTON WAS FINE, WHEN I ARRIVED IN HUSTON I WAS TRANSPORTED TO THE GATE FOR FLIGHT 4101 TO JACKSON MS. I INFORMED THE GATE AGENT THAT UPON MY APPRIVAL IN JACKSON MS I WOULD NEED ASSISTANCE THERE. ONCE THE PLANE ARRIVED IN JACKSON MS THE ATTENDANTS ASKED ME TO WAIT FOR MY WHEELCHAIR TO ARRIVE, I WAITED ONBOARD THE AIRCRAFT FOR 15 MINS AND NO CHAIR ARRIVED. I WAS TOLD I WOULD HAVE TO LEAVE THE AIRCRAFT BECAUSE THIS WAS A CONTINUA-TING FLIGHT. I GOT OFF THE AIRCRAFT BY MYSELF WITH NO ASSISTANCE BY CREW MEMBERS. THIS WAS VERY HARD FOR ME TO WALK THE JETWAY WITH A CANE AND CARRYING A BAG WITH ME. I WAS IN A GREAT DEAL OF PAIN. WHEN I EXITED THE JETWAY THE COUNTER PERSON THAT WAS BOARDING PASSENGERS CALLED FOR A WHEELCHAIR 3 TIMES . THE WHEELCHAIR NEVER ARRIVED AFTER ABOUT 40 MINUTES THE GATE AGENT HIMSELF WENT AND GOT A WHEELCHAIR FOR ME. HOWEVER ALL OF THIS INCONVENICE CAUSE ME TO MISS MY APPT. WITH MY MOM AT THE FUNERAL HOME AND LEFT ME IN A GREAT DEAL OF PAIN. I HAVE A RETURN FLIGHT ON JULY 16TH FRO JACKSON MS TO WAS-DC. PLEASE TELL ME WHAT CAN BE DONE FOR MY PAIN AND SUFFERING AT YOUR AIRLINE EXPENSE.. PLEASE CONTACT ME AT blkmen4blkmen2@aol.com UNITED AIRLINES FLIGHT 1001 JUNE 14TH, 2012 DEPARTING WASHINGTON DC TO JACKSON,MS


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