United Airlines Complaint
Reviewed by
Customer carelessness - United Airlines - flight tickets
Recently I went through a whole ordeal with united airlines that included multiple flight delays and cancellations, demeaning treatment by their representatives and outright lying to me when it came to charging me for the luggage which i had to buy in order to replace the luggage which they misplaced (I was on a two part business trip with luggage going missing in a transition from newark to calgary, one of their workers told me that it reached London, go figure...). The cherry on top was when one of their workers told me to take an M-trak train (with 4 suitcases on me) while I had only 2 hours to reach Newark from Baltimore, so I will not miss my connection flight (due to a delayed united airlines flight) but that I need to pay 40 USD for a ticket. When I commented to that representative that this was not a feasible solution given how encumbered I was and how little time I had for this transition he told me "but Sir, you're in economy class, what do you expect is to do?"
Finally, I've emailed a detailed complaint letter (referral KMM24976019V23255L0KM) on the 23rd of February and I haven't gotten any response yet, nor do I expect to get any at this point. So there you have it - the worse service I ever got from any airliner (and I definitely have my fair share of experience in traveling). I can only hope that someone in United will see this response and answer it.
Finally, I've emailed a detailed complaint letter (referral KMM24976019V23255L0KM) on the 23rd of February and I haven't gotten any response yet, nor do I expect to get any at this point. So there you have it - the worse service I ever got from any airliner (and I definitely have my fair share of experience in traveling). I can only hope that someone in United will see this response and answer it.
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More United Airlines reviews
- Positive Feedback
- A complaint for the employee
- Discontinuance of NRA discounts
- Travel disruption and refund
- bad customer service with UNited
- Travel Ticket
- Complaint
- Flight changed
- Seats concerned
- Nightmare at United Airlines Honolulu
- flight complaint
- These people are clueless I want my money back
- luggage lost
- United/ticket cancellation notification
- united passengers
- FLIGHT DELAY INCONVENIENCE
More
Similar reviews
- United Airlines lost my bags
- United Airlines is the WORST in...
- UNITED BAD AIRLINES
- United Airlines
- United airlines Customer Service
- United Ailine Consumer Complaint
- United Airlines, Feb 19, thru Feb 26th 2014.
- United Airlines unfair charges
- Merger
- United Airlines surprise bag fees
- United Airlines
- Bought flights on Lufthansa, got United at the same price!
- United Airlines Mileage Plus Scam
- United Airlines charge me an extra fees
- united airlines gr8 customer service
- Stay away from United
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"I forwarded my review to my friends and to the company I reviewed. They told me they would never replace the product I bought there but when they saw the review they made good." Anonymous
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: yoavraz81
Company: United Airlines
Product: flight tickets
Date Added: 9 years ago
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live